We're hiring!
We are looking for responsible & energetic Part-Time and Full-Time Sales Associates to join our growing team. An ideal candidate would have a passion for design & unique decor with a positive working attitude. They will constantly strive to meet sales goals identified by management while exceeding customer expectations.
Positions are available at both store locations: Clintonville & Easton Town Center. Email Jake at jake@elmandiron.com to apply for a position at our Easton Store or Mackenzie at mackenzie@elmandiron.com to apply for a position at our Clintonville store. Please include your availability as well as a short description of why you would like to work with us! Include a resume if you have one, but it is not required.
Each piece is a little pop of inspiration, each item reflects our passion for design.
Come join our growing team!
Job Responsibilities
- Warmly greeting & actively engaging customers as they enter the store
- Identifying a customer's needs & recommending appropriate products to fit the intended use, budget, & aesthetic
- Cultivate & maintain relationships with repeat customers & trade professionals
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Assist in ensuring that the sales floor area is consistently clean & organized based on brand design standards
- Restocking & replenishing items in between customer interactions
- Utilize brand literature & training resources to stay up to date on product features as well as new releases
- Process sales while taking accurate customer & product information to input the order
- Create orders in our software following brand guidelines & policies with excellent accuracy
- Answer questions regarding product information, order status, or stock availability using the resources available
- Communicate customer feedback regarding products & policies to store management
- Direct customer service & claims inquiries to the proper channels in a respectful, positive manner
- Have fun!
Ideal Candidate
- Friendly & professional demeanor with a positive outlook
- Detailed oriented with the ability to maintain a high level of accuracy
- Comfortable with multi-tasking
- Ability to work in a fast-paced environment
- Good reading, written & verbal skills
- Ability to work independently as well as part of a team
- Ability to work in a fast-paced environment
- Excellent attendance & punctuality
Requirements
- High School Diploma or GED
- 1 year sales or customer service experience
- Flexible schedule with weekend availability
- Ability to lift 30-50lbs with the ability to team lift heavier items
Benefits
- Employee discount
- Hours: 10am to 6pm most shifts
- Team building & community events
- Opportunities for growth